Sizing ran true and the fabric feels substantial, not thin. Wore it to a wedding and had compliments all night.
Enjoy Free Shipping.
All orders in the U.S. include free premium shipping with a Track & Trace code, so you can monitor your order every step of the way.
You'll receive your tracking code via email within 12-24 hours after placing your order.
30-DAY RETURNS
Not 100% happy with your purchase? No worries. You have 30 days after delivery to return your item and get your money back.
We believe in our quality, and we want you to experience it risk-free.
To start a return, just email us at info@coleandmay.com.
Have a question about your order, sizing or anything else? Our team is happy to help.
Email: info@coleandmay.com
You can also reach us anytime through our contact form.
Cole & May
Every piece is personally selected and checked for finish, fit and quality before it ever leaves our hands.
You have 30 days to exchange or return your order. No forms, no questions asked.
Questions before or after your order? Reach out and a real person from our team will get back to you within hours.
24K+ Happy Customers
Sizing ran true and the fabric feels substantial, not thin. Wore it to a wedding and had compliments all night.
Arrived on time and looks exactly like the photos. Easily one of my most-worn pieces now.
Ordered a size up, exchanged it – free and back within a week. Now it fits perfectly and dresses up jeans.
Exactly the right weight for autumn and the lining is so soft. It goes with everything I own.
Such a beautiful, lightweight piece. The fabric drapes perfectly and it looks far more expensive than it was.
This has become my go-to on chilly mornings. Incredibly soft, keeps its shape, and I never want to take it off.
Jackets, Coats & Blazers
Pants & Denim
Sweaters & Cardigans
Shirts, Tops & Essentials
Dresses & Occasionwear
The moment your parcel leaves our facility, a tracking link lands in your inbox. It can take 24–48 hours for the first carrier scan to appear, so don’t worry if there is no movement right away.
Questions about a shipment? Email info@coleandmay.com with your order number and we’ll look into it.
Track My Order
Email: info@coleandmay.com
Phone:+1 424 458 5649
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
We aim to respond within 24 hours on business days. Thank you for your patience!
You can also reach us through the contact form on our Contact page, or check our FAQ page for quick answers to common questions.
Processing time: 1–3 business days
Transit time: 5–12 business days
Estimated delivery: 6–15 business days total
For more details, check out our full Shipping Policy
All major credit and debit cards work, and so do PayPal and Shop Pay.
On supported phones you can also breeze through checkout with Apple Pay or Google Pay.
More detail lives in our Transactions Policy.
We offer free shipping on all orders!
You have 30 days from delivery to request a return. The item needs to be unworn, unused, and in its original packaging, along with proof of purchase.
For faulty, damaged, or incorrect items, we cover return shipping in full, and you can choose between a replacement or a full refund. For change-of-mind returns, return shipping is on you.
To start a return, just email us at info@coleandmay.com.
Full details are in our Return & Refund Policy
Orders can be cancelled within 1 hour of being placed. After that, they usually move into processing and can no longer be cancelled. However, you are always welcome to return the item through our returns process once it arrives.
To cancel your order, simply email us at info@coleandmay.com with your order number and name.