Last updated: August 2026
At Cole & May, we want checkout to feel effortless and secure. Every payment is processed through encrypted, PCI-compliant channels handled by certified payment providers, so your details stay protected from the moment you check out.
Ways to Pay
- Cards: Visa, Mastercard, American Express, Discover
- Digital wallets: Apple Pay, Google Pay, PayPal, Shop Pay
The exact options you see at checkout can vary based on your region, your bank, the device you're using, and provider availability in your area.
Placing Your Order
- Choose your preferred payment method at checkout.
- You'll be moved to our secure, encrypted payment page.
- Fill in your payment details and review your order.
- Confirm — your payment is processed over an encrypted connection.
- An order confirmation lands in your inbox right away.
How We Protect Your Data
- All payment information is transmitted via SSL encryption.
- Cole & May never stores complete card numbers on our servers.
- Every transaction follows international PCI-DSS security standards.
If Your Payment Doesn't Go Through
- Try an alternate payment method.
- Confirm your card number, expiry date, and billing address are entered correctly.
- Reach out to your card issuer or bank — they can often tell you why a charge was blocked.
- Still no luck? Our support team is happy to help you sort it out.
Currency
All prices on our site are shown and charged in US Dollars (USD).
Contact Us
Store: Cole & May
Company: Luis Malter Online Services
Address: Neustr. 32, 47228 Duisburg, Germany
Warehouse Address: 2220 SW 25th St, Miami, FL 33133, USA
Email: info@coleandmay.com
Phone: +1 424 458 5649
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
We aim to respond within 24 hours on business days. Thank you for your patience!
You can also reach us through the contact form on our Contact page, or check our FAQ page for quick answers to common questions.